Privacy Policy

1. Introduction

Xeboki ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services, including:

• Xe Calc: Free calculator and utility tools
• Xe POS: Point-of-sale system (coming Q2 2025)
• Xe Chat: Team communication platform (coming Q2 2025)
• Xeboki.com: Main website and platform

2. Information We Collect

2.1 Information You Provide

When you use our services, we may collect:

• Account Information: Name, email address, password (for premium products)
• Business Information: Company name, business type, location (for Xe POS)
• Payment Information: Billing address, payment method details (processed securely through third-party providers)
• Communication Data: Messages, files shared through Xe Chat (encrypted)
• Support Requests: Information you provide when contacting customer support

2.2 Automatically Collected Information

• Usage Data: Pages visited, features used, time spent on services
• Device Information: IP address, browser type, operating system, device identifiers
• Analytics Data: Through Google Analytics to improve our services
• Cookies: Session cookies, preference cookies, analytics cookies

2.3 Calculator Data (Xe Calc)

Important: All calculations in Xe Calc are performed locally in your browser. We do NOT collect, store, or transmit any calculation inputs, results, or personal data entered into our calculators. Your financial, health, and personal information remains completely private.

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our services
• Process transactions and send transaction notifications
• Respond to customer support requests
• Send important service updates and security alerts
• Analyze usage patterns to improve user experience
• Prevent fraud and enhance security
• Comply with legal obligations
• Send marketing communications (with your consent, opt-out available)

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

4.1 Service Providers

• Payment Processors: Stripe, PayPal for secure payment processing
• Cloud Infrastructure: AWS, Google Cloud for hosting services
• Analytics: Google Analytics for website analytics
• Email Services: For transactional and marketing emails

4.2 Legal Requirements

We may disclose information when required by law, court order, or government request, or to protect our rights and safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change.

5. Data Security

We implement industry-standard security measures:

• Encryption: SSL/TLS encryption for data in transit, AES-256 encryption for data at rest
• End-to-End Encryption: For Xe Chat messages
• Access Controls: Limited employee access to personal data
• Regular Audits: Security assessments and penetration testing
• Secure Infrastructure: Enterprise-grade cloud hosting

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

6.1 GDPR Rights (EU/EEA Users)

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Data Portability: Receive your data in a portable format
• Restriction: Restrict processing of your data
• Objection: Object to processing based on legitimate interests

6.2 CCPA Rights (California Users)

• Know what personal information is collected
• Know if personal information is sold or disclosed
• Access your personal information
• Request deletion of personal information
• Opt-out of the sale of personal information (we don't sell data)
• Non-discrimination for exercising privacy rights

To exercise your rights, contact us at privacy@xeboki.com

7. Cookies and Tracking

We use cookies for:

• Essential Cookies: Required for site functionality
• Analytics Cookies: Google Analytics to understand usage
• Preference Cookies: Remember your settings (theme, language)

You can control cookies through your browser settings. Disabling cookies may affect functionality.

8. Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When you close your account, we delete or anonymize your data within 90 days, except where required by law.

9. Children's Privacy

Our services are not intended for children under 13 (or 16 in the EU). We do not knowingly collect data from children. If you believe we have collected data from a child, contact us immediately at privacy@xeboki.com

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions by the European Commission
• Privacy Shield Framework (where applicable)

11. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies.

12. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes via:

• Email notification (if you have an account)
• Prominent notice on our website
• In-app notification

Your continued use after changes constitutes acceptance of the updated policy.

13. Contact Us

For privacy-related questions or to exercise your rights:

14. Product-Specific Information

Xe Calc

All calculations are performed client-side in your browser. We do not collect, store, or transmit calculation data. Google Analytics is used only to track page views and feature usage (not calculation inputs).

Xe POS (When Launched)

Transaction data, inventory information, and customer data entered into Xe POS is encrypted and stored securely. You retain full ownership and control of your business data. We use this data solely to provide the POS service.

Xe Chat (When Launched)

All messages are encrypted end-to-end. We cannot read your messages. Metadata (who messaged whom, when) is stored for service functionality but not shared with third parties.