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Frequently Asked Questions

How do I remove backgrounds from images?Remove BG

Simply upload your image on the homepage, and our AI will automatically detect and remove the background in seconds. You can download the result instantly or edit it further in the dashboard.

What image formats are supported?Remove BG

We support JPG, JPEG, PNG, WebP, and HEIC formats. Maximum file size is 25MB for free users and 50MB for paid subscribers.

How does pricing work?Remove BG

We offer a free tier with limited credits per month. Paid plans start at $9.99/month with higher resolution exports, API access, and bulk processing capabilities.

Can I use the API for my application?Remove BG

Yes! Pro and Enterprise plans include API access. Visit your dashboard to generate API keys and view documentation.

What happens to my images after processing?Remove BG

Images are automatically deleted from our servers after 24 hours. We never use your images for training or any other purpose.

How do I set up my POS system?POS

After signing up, go to your dashboard and follow the setup wizard. You'll configure your business details, add products, set up payment methods, and connect any hardware.

What payment methods are supported?POS

We support credit/debit cards, mobile payments, cash, and digital wallets. Integration with popular payment processors like Stripe and Square is included.

Can I manage inventory?POS

Yes! Xe POS includes comprehensive inventory management with real-time tracking, low-stock alerts, and automatic reordering.

Is there offline mode?POS

Yes, the POS system works offline and syncs automatically when connection is restored.

How do I create a team workspace?Chat

Click "Create Workspace" from your dashboard, invite team members via email, and start chatting instantly.

What file types can I share?Chat

You can share documents, images, videos, and files up to 100MB per file on paid plans.

Is chat history searchable?Chat

Yes, use the search bar to find messages, files, or conversations across all channels.

Can I integrate with other tools?Chat

Yes! Xe Chat integrates with popular tools like Slack, Microsoft Teams, Google Drive, and more.

How do I create a short link?Link

Paste your long URL in the homepage form, customize the short URL if desired, and click "Shorten". Your link is ready to share!

Can I use a custom domain?Link

Yes! Pro and Enterprise plans allow you to connect your custom domain for branded short links.

What analytics are available?Link

Track clicks, geographic location, referral sources, devices, browsers, and more in real-time.

Do short links expire?Link

Free links never expire but have limited analytics. Paid plans include advanced features and longer analytics retention.

Still Need Help?

Or email us directly:

support@xeboki.com